{"id":83824,"date":"2023-08-16T23:42:32","date_gmt":"2023-08-16T21:42:32","guid":{"rendered":"https:\/\/relevo.app\/?page_id=83824"},"modified":"2024-03-12T11:41:32","modified_gmt":"2024-03-12T10:41:32","slug":"app_fr_premier_retour","status":"publish","type":"page","link":"https:\/\/relevo.app\/de\/app_fr_premier_retour\/","title":{"rendered":"App_FR_premier_retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"83824\" class=\"elementor elementor-83824\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0efa4e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0efa4e9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2b81ae\" data-id=\"d2b81ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10c80ff elementor-widget elementor-widget-heading\" data-id=\"10c80ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Voici comment fonctionne votre retour \ud83d\udca1<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab58446 elementor-widget elementor-widget-toggle\" data-id=\"ab58446\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1791\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1791\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"icon icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened icon icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Combien de temps ai-je pour le retour ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1791\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1791\"><p>Vous pouvez emprunter gratuitement votre Relevo pendant 14 jours \ud83d\udcc6 Vous n\u2019avez pas le temps de rapporter votre contenant ? Prolongez votre Relevo \u00e0 partir de 1 \u20ac d\u2019au moins 7 jours suppl\u00e9mentaires facilement via l\u2019application.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1792\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1792\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"icon icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened icon icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Que se passe-t-il si je ne rends pas mon contenant Relevo \u00e0 temps ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1792\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1792\"><p>Si toutefois vous ne rendez pas votre contenant Relevo dans le d\u00e9lai imparti, de frais de 10 \u20ac par bol et de 5 \u20ac par gobelet sera factur\u00e9e. Pour cela, le moyen de paiement que vous avez indiqu\u00e9 sera d\u00e9bit\u00e9.<\/p><p>Mais ne vous inqui\u00e8tez pas, nous vous rappelons \u00e0 temps que vous devez rendre votre contenant dans les temps. Cela se fait soit par notification sur votre t\u00e9l\u00e9phone portable, soit par e-mail.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1793\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1793\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"icon icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened icon icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O\u00f9 puis-je retourner la vaisselle Relevo ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1793\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1793\"><p>Vous pouvez remettre des plats en plastique Relevo, peu importe la taille de votre contenant, \u00e0 tous les partenaires Relevo \u00e9pingl\u00e9s sur la carte en jaune \ud83d\udccd<\/p><p>Pour le verre, les sushis, les burgers et les pizzas, utilisez le menu Relevo pour savoir quel partenaire gastro propose ces formes et donc les accepte \u00e9galement en retour \ud83c\udf55<\/p><p>Vous pouvez facilement afficher les options de retour dans votre r\u00e9gion en utilisant la fonction de filtre sur la carte. Pour cela, il vous suffit de cliquer sur \u00ab Tous les partenaires Relevo \u00bb dans la barre du haut et de filtrer selon la forme souhait\u00e9e.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1794\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1794\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"icon icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened icon icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Dois-je rincer mon contenant Relevo avant de le rapporter ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1794\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1794\"><p>Apr\u00e8s chaque pr\u00eat, le contenant Relevo doit \u00eatre nettoy\u00e9 de mani\u00e8re professionnelle et conforme aux r\u00e8gles d\u2019hygi\u00e8ne par le partenaire gastronomique avant d\u2019\u00eatre redistribu\u00e9. Si, en tant qu&#8217;utilisateur Relevo, vous ne rendez pas votre conteneur le jour de l&#8217;emprunt, veuillez le nettoyer soigneusement afin d&#8217;\u00e9viter la formation de moisissures dans l&#8217;intervalle\ud83d\udca7<\/p><p>Veuillez noter que, conform\u00e9ment \u00e0 nos CGV, nous facturons des frais \u00e9quivalents \u00e0 la taxe de climatisation pour les pi\u00e8ces de vaisselle qui ne sont pas raisonnablement sales, car le contenant ne peut malheureusement plus \u00eatre remis dans le circuit et est tri\u00e9 par le partenaire de restauration.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1795\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1795\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"icon icon-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened icon icon-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pourquoi dois-je enregistrer un moyen de paiement dans l'application ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1795\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1795\"><p>Ne t&#8217;inqui\u00e8te pas, Relevo reste <b>gratuit <\/b>pour toi ! C&#8217;est pourquoi nous avons besoin de tes informations :<\/p><p>\u267b\ufe0f <b>Garantir le retour<\/b> : L\u2019emprunt est gratuit. Toutefois, si vous ne ram\u00e8nez pas votre Relevo, cela ne permet pas d&#8217;\u00e9conomiser des d\u00e9chets jetables. Dans ce cas, nous vous facturons le prix du contenant.<\/p><p><strong data-renderer-mark=\"true\">\ud83d\udca7 Garantir une bonne hygi\u00e8ne<\/strong> : Pour la vaisselle excessivement sale, nous appliquons des frais correspondant \u00e0 ceux de la climatisation, car, malheureusement, cette vaisselle n&#8217;est plus utilisable et doit \u00eatre tri\u00e9e.<\/p><p>\u23f0 <b>Prolongement <\/b>: Vous \u00eates \u00e0 court de temps ? Prolongez votre Relevo d&#8217;au moins 7 jours suppl\u00e9mentaires \u00e0 partir de 1 \u20ac, tout simplement via l&#8217;application<\/p><p>\ud83d\udd11 Les paiements sont trait\u00e9s de mani\u00e8re confidentielle par nos prestataires de services de paiement. Vos donn\u00e9es de paiement sont trait\u00e9es de mani\u00e8re s\u00e9curis\u00e9e conform\u00e9ment \u00e0 la l\u00e9gislation europ\u00e9enne. Nous n&#8217;enregistrons pas nous-m\u00eames les informations relatives \u00e0 votre compte ou \u00e0 votre carte de cr\u00e9dit et n&#8217;avons pas acc\u00e8s \u00e0 vos donn\u00e9es de paiement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-645c82d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"645c82d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0ee093\" data-id=\"a0ee093\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Voici comment fonctionne votre retour \ud83d\udca1 Combien de temps ai-je pour le retour ? Vous pouvez emprunter gratuitement votre Relevo pendant 14 jours \ud83d\udcc6 Vous n\u2019avez pas le temps de rapporter votre contenant ? Prolongez votre Relevo \u00e0 partir de 1 \u20ac d\u2019au moins 7 jours suppl\u00e9mentaires facilement via l\u2019application. Que se passe-t-il si je [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"content-type":"","om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-83824","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>App_FR_premier_retour - Relevo<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"App_FR_premier_retour - Relevo\" \/>\n<meta property=\"og:description\" content=\"Voici comment fonctionne votre retour \ud83d\udca1 Combien de temps ai-je pour le retour ? 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