{"id":82982,"date":"2023-08-23T13:30:20","date_gmt":"2023-08-23T11:30:20","guid":{"rendered":"https:\/\/relevo.app\/?page_id=82982"},"modified":"2024-03-12T11:29:51","modified_gmt":"2024-03-12T10:29:51","slug":"app_en_first_return","status":"publish","type":"page","link":"https:\/\/relevo.app\/de\/app_en_first_return\/","title":{"rendered":"app_en_first_return"},"content":{"rendered":"\t\t
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This is how your return works \ud83d\udca1<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I return the Relevo dishware?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can return Relevo dishes made of plastic to all Relevo partners that are marked with a Relevo-colored pin in the card \ud83d\udccd Here, it doesn\u2019t matter what shape you want to return.\u00a0<\/p>

For glass, sushi, burgers and pizza, check the Relevo map to find out which Relevo partner offers these shapes and will accept them \ud83c\udf55<\/p>

You can easily find return options in your area by using the filter function in the map. To do this, simply click on \u201cAll Relevo Partners\u201d at the top of the bar and filter according to your desired shape.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I return the Relevo crockery?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

To return your crockery, scan the return poster<\/strong> on site. To do this, open the Relevo app, click on the scan button and scan the QR code on the poster \ud83e\udd33 Then show the scan confirmation and return the crockery. Don’t know where to find the return poster? Simply ask the restaurant staff \ud83d\udc69\u200d\ud83c\udf73<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow much time do I have to return my borrowed Relevo?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can borrow your Relevo for 14 days<\/strong> free of charge \ud83d\udcc6 Running out of time? Simply extend your Relevo from \u20ac1 for at least another 7 days via the app.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if I do not return my dishes on time?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you do not return<\/strong> your Relevo within the time limit, a climate fee of \u20ac10 per bowl and \u20ac5 per cup will be charged. For this, your specified payment method will be charged. But don\u2019t worry, we will remind you in time<\/strong> of a punctual return \ud83d\udcecYou can set how you want to be reminded in the Relevo app.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I have to clean the Relevo myself before returning?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The Relevo can be returned to our partner restaurants without washing, as it is cleaned there professionally and in accordance with hygienic standards. If you do not return your dishes on the same day<\/b> of the rental, please clean them thoroughly to avoid mould \ud83d\udca7\u00a0<\/p>

Please note that, in accordance with our terms and conditions, we will debit a fee in the amount of the climate fee for unacceptably soiled dishes, as the dishes are unfortunately no longer allowed to be recirculated and will be sorted out by the gastro partner.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy do I have to deposit a means of payment in the app?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Don’t worry, Relevo is still free for you<\/b>! That’s why we need the payment data:<\/p>

\u267b\ufe0f Ensure return<\/b>: The borrowing is free of charge. However, if you do not return a Relevo, it cannot save on disposable waste. Only in this case will you be charged a climate fee.<\/p>

\ud83d\udca7 Ensure hygiene: <\/strong>For unacceptably dirty crockery, we charge a fee in the amount of the climate fee, as the crockery may no longer be used and will be sorted out.<\/p>

\u23f0 Extension<\/b>: Running out of time? Extend your Relevo for \u20ac1 for another 7 days simply via the app.<\/p>

\ud83d\udd11 Payments are processed confidentially by our payment service providers. Your payment data is processed securely according to EU law. Relevo does not store any account or credit card information and does not have access to your payment details.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Inhalt entsperren<\/a> Erforderlichen Service akzeptieren und Inhalte entsperren<\/a> <\/div> <\/div> <\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

This is how your return works \ud83d\udca1 Where can I return the Relevo dishware? You can return Relevo dishes made of plastic to all Relevo partners that are marked with a Relevo-colored pin in the card \ud83d\udccd Here, it doesn\u2019t matter what shape you want to return.\u00a0 For glass, sushi, burgers and pizza, check the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"content-type":"","om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-82982","page","type-page","status-publish","hentry"],"yoast_head":"\napp_en_first_return - Relevo<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"app_en_first_return - Relevo\" \/>\n<meta property=\"og:description\" content=\"This is how your return works \ud83d\udca1 Where can I return the Relevo dishware? 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