This is how the return works

Worst case scenario when returning the dishes? Being sent away with the dishware again! 😣 Fortunately, this can be avoided quite easily! 😎 And this is how it works: 

✅ You can return Relevo dishes made of plastic to all Relevo partners that are marked with a Relevo-colored pin in the card. Here, it doesn’t matter what shape you want to return. 

⚠️ For glass, sushi, burgers and pizza shapes, check the Relevo map to find out which Relevo partner offers these shapes and will accept them. You can easily find return options in your area by using the filter function in the map. To do this, simply click on „All Relevo Partners“ at the top of the bar and filter according to your desired shape.

Now you might wonder why you can’t drop off your dishes everywhere 🤔 Legitimate question!

The background is that gastronomic partners often have limited storage capacity for the dishes. Because of this, it is important that they only receive the dishes that they can also hand out filled with their own food 🧑‍🍳 This is also relevant from a sustainability point of view! If the reusable tableware stands unused in the catering business, it cannot circulate and thus cannot replace disposable packaging ♻️

If you have any questions, please feel free to write us a message at hallo@relevo.app